Once the basics of directing message are applied by the sender then decision has to be made regarding the form of presentation. Since, we have been talking about business messages therefore, the style of passing on information to the receiver(s)is considered to be formal most of the times.
In this context, the outlook or design of business messages can be designed in the following ways:
1. Business Letters
a. Using Standard parts of Letter
b. Deciding which layout of letter to be used.
a. Using Standard Parts and Layout of Memo
b. Sending it through Mail or Electronic Mail